LEGAL
Terms & Conditions (Travel Services)
The Vacation Studio | Version 2.0 | Last Updated: January 2026
The Vacation Studio (“TVS”, “we”, “us”, “our”) provides travel planning, booking assistance, and related services. By requesting Services, confirming a booking, or paying any amount, you (“Client”, “Traveller”, “you”) agree to these Terms & Conditions.
1. Definitions
- “Services” means itinerary planning, reservations, ticketing, accommodation bookings, transfers, activities, visa assistance (if any), and related support arranged by TVS.
- “Suppliers” means airlines, hotels, transport operators, tour operators, activity providers, cruise/rail operators, insurance providers, visa facilitation partners, and any third party.
- “Booking” means confirmed reservation(s) for Services, whether for domestic or international travel.
2. Our Role (Agency Disclosure)
- Unless explicitly stated otherwise in writing, TVS acts as an intermediary/booking agent for Supplier terms, conditions, fare rules, and house rules apply and may restrict changes/refunds.
- TVS is not responsible for Supplier acts/omissions, service failures, schedule changes, overbooking, denial of entry, or changes imposed by authorities, except to the extent required by applicable law.
3. Booking & Acceptance
- A Booking is confirmed only when (a) required advance/full payment is received as cleared funds, and (b) supplier confirmations (PNR/vouchers) are issued.
- If you book on behalf of other travellers, you confirm you are authorised to accept these terms for all travellers and you will ensure they
4. Quotations, Pricing & Availability (International Travel)
- Quotes are based on availability at the time of quotation and may change until the Booking is confirmed.
- International travel pricing may change due to fare class rules, availability, supplier settlement deadlines, currency fluctuations, taxes, fuel surcharges, government levies, or changes in travel dates/passenger
- Inclusions/exclusions are only those expressly stated in your final itinerary/quotation/invoice. Any complimentary/soft benefits (upgrades/late check-out) are not guaranteed unless confirmed in writing by the Supplier.
- Name spellings, dates, and document details must match passport/ID Corrections may be treated as cancellations/rebookings by airlines/hotels with 100% penalties in some cases.
5. Payments, Forex, Taxes & Charges (India)
- Payment schedules are as per your quotation/invoice. Late payments may lead to automatic cancellation by Suppliers and/or re-pricing.
- Currency & FX: (a) Where components are priced in foreign currency, the INR payable may vary until ticketing/issuance/booking confirmation is (b) Unless your invoice explicitly states “rate locked”, exchange rates are indicative and final INR will be based on the rate applicable at the time of supplier settlement/ticketing (plus bank/payment gateway spreads/charges). (c) SWIFT/bank/intermediary charges for international transfers (if any) are borne by the Client unless stated otherwise. (d) Dynamic Currency Conversion (DCC) offered by card networks/merchants is optional and may increase cost; any DCC choice is the Client’s responsibility.
- GST will be charged where applicable as per law and invoice
- TCS (Tax Collected at Source) may apply for overseas travel/forex components under the Income-tax Act and RBI/LRS rules at rates in force; you agree to provide PAN details and pay such amounts where legally
- Bank charges, FX conversion charges, gateway fees, and card charges (if any) are borne by the Client unless stated
6. Passports, Visas, Immigration & Health Requirements
- You are responsible for valid passports, visas, permits, transit requirements, vaccinations, and entry conditions for each destination/transit
- TVS may assist with visa documentation, but does not guarantee visa issuance or Visa refusal/denial of entry is not a TVS default.
- You must comply with airline and government rules for identity/age documents, including for infants/minors.
7. Travel Insurance (Strongly Recommended; May Be Mandatory)
- We strongly recommend comprehensive travel insurance including medical, evacuation, trip cancellation/curtailment, baggage, and personal
- If insurance is mandatory for a trip/destination, you must purchase and maintain valid Failure may result in denied service/entry without refunds.
8. Changes, Amendments & Itinerary Modifications
- Change requests must be made in writing (email/WhatsApp from the registered number/email). Changes are subject to Supplier rules, availability, and additional charges/fare
- TVS may modify the itinerary due to reasons beyond reasonable control (weather/safety/strikes/supplier changes/government advisories). We will attempt suitable alternatives but cannot guarantee identical
9. Cancellation & Refunds
- Cancellation/refund rules are stated in the Cancellation & Refund Policy and Supplier fare Supplier penalties may be 100% for certain services (especially flights and peak-season stays).
- TVS service/consultation/handling fees (if specified) are non-refundable unless required by applicable
10. Conduct, Safety & Damages
- You must behave respectfully and comply with hotel/airline/tour Suppliers may refuse service for misconduct; in such cases refunds may not be available.
- You are liable for any damages, fines, or penalties caused by you to Suppliers or third
11. Limitation of Liability
- To the extent permitted by law, TVS is not liable for indirect, consequential, or special losses (loss of enjoyment, profit, opportunity).
- TVS’s aggregate liability (if any) for claims arising from Services shall not exceed the service/handling fee paid to TVS for the specific Booking giving rise to the claim, except where such limitation is prohibited by applicable
12. Force Majeure
- TVS is not liable for failure/delay due to events beyond reasonable control including acts of God, natural disasters, war, terrorism, civil unrest, epidemics/pandemics, government restrictions, strikes, supplier insolvency, or transport disruptions.
13. Intellectual Property
- Itineraries and content created by TVS are You may use them for personal travel purposes only and may not resell or publish without written consent.
14. Complaints & Support
- Concerns during travel should be reported immediately so we can attempt assistance. Post-trip complaints should be emailed within 14 days of trip end with supporting documents.
15. Governing Law & Dispute Resolution (India)
- These terms are governed by the laws of
- Parties will first attempt amicable resolution within 30 If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed mutually.
- Seat/Venue: Ahilyanagar, Maharashtra, Courts at Ahilyanagar, Maharashtra shall have jurisdiction for interim/related relief, subject to mandatory consumer rights.
16. Company Details / Contact
Email: info@thevacationstudio.com
Accounts: accounts@thevacationstudio.com Privacy: privacy@thevacationstudio.com
Last Updated: January 2026 | Version: 2.0